Esenşehir Mah. Kürkçüler Cad. No:94


Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are determined by the contracted courier company. There may be weekly changes. It depends on the weight and size of the product.

Which payment methods are accepted in the Online Shop?

You can pay by bank transfer, debit card or credit card.

How long will delivery take?

Delivery time varies depending on product availability and where ordered.

How secure is shopping in the Online Shop? Is my data protected?

Your personal information is protected against sharing with third parties under the confidentiality agreement.

What exactly happens after ordering?

Your product is packed and the cargo company is informed for delivery. The product is delivered to the cargo company. If the customs procedures go smoothly, it will be delivered to you.

Do I receive an invoice for my order?

Your invoice will be sent with the product.


Contact information:
Address: Esenşehir Mah. Kürkçüler Cad. No:94 Umraniye İstanbul/Turkey
Phone: +90 (216) 540 52 02
Our Working Hours: Mon-Fri: 09:00 – 18:00